添加收款银行导致审核

bfcady

今天添加了加拿大的收款账号，导致账号被限制登录。发邮件解决了登录问题，但美国和加拿大的收款账号都被移除了，让我用以下方法来获得验证，问题是我找不到他说的这些链接或选项。联系客服在电话栏选择“CHINA”又说所选国家只支持邮件

Before you can update your bank account information, we perform a verification process over the phone.


We have two verification processes: one for Professional sellers and one for Individual sellers.

If you are a Professional seller, follow these instructions to initiate the phone verification process:

1. Sign in to Seller Central.
2. Click "Help" in the top-right corner of the page.
3. Click "Contact Us" at the bottom of the window.
4. Click "My issue isn't listed: contact support."
5. Click the "Your account" drop-down menu.
6. Click "Make changes to your account."
7. Select "Get help with a different account question."
8. Select the "Phone" tab and fill in the provided information (Input Case ID: 7695838091 into the description).
9. You will receive a call from Seller Support to address your issue.



请问哪位大哥遇到这个问题？该怎么解决

bfcady

@King 发表于 2020-12-5 18:21
是真实资料注册嘛

是真实的。只是电话让他们打到中国？

gangf168

重新绑定就可以了

陈兴2

您应该先找客服说明情况的，楼主。

bfcady

陈兴2 发表于 2020-12-6 15:00
您应该先找客服说明情况的，楼主。

恩，昨晚开了CASE，说想绑定回美国原来的收款账号。不过到现在还没回复，估计是周末的原因吧