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LV1.跨境虾米
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2021-1-12
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5#
楼主
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发表于 2020-12-28 19:32:35
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只看该作者
资料都是真实干净的,回复的中文,英文邮件我都复制在下面,麻烦你帮我出出主意,万分感谢
邮件内容: 您好:
我们无法验证您提供的文件。
因此,您无法在 Amazon.com、Amazon.ca 和 Amazon.com.mx 上销售商品。
我们无法提供更多信息,也不会回复有关此问题的其他电子邮件。
Hello from Amazon Selling Partner Support,
I understand that your concern regarding the verification since the documents that you have submitted are correct.
In this case, in order to complete the registration, we suggest you to open a new case to our Verification team attrms-siv-sesunoir@amazon.comafter uploading your documents via Seller Central. After you submit documents, Amazon will review your information and may contact you for further clarification, if needed, within 3 business days. You may also restart the application process with a new account. Since your account registration is not yet completed an option for call back is not available.
Amazon requires two documents in order to verify your identity. To avoid having your documents rejected, make sure they meet the following criteria: All documents * Must be valid (not expired, revoked, or closed). * Must be high-quality, in color, and unobstructed (not angled, blurry, or cropped). * Must show the full page. * Must not be a screenshot. * Must be in one of these supported languages: Chinese, English, French, German, Italian, Japanese, Portuguese, and Spanish. Identity documents * Must show a full document page, or in case of national identity cards, both sides of the card. * Must be a government-issued identity card that is distributed and recognized by the country where you are a citizen or resident.Additional document proof You might be asked to submit a bank account statement, credit card statement, or business license based on your location. Make sure your documents meet the following criteria: Bank account or credit card statements * Must match the name of the business or point of contact provided during registration. * Must contain the business address and show customer transactions. * Must be dated within the past three calendar months.Business licenses * The name of the legal representative or beneficiary owner should match the name on the identity document. * The address should closely match the business address provided during registration. * Must be valid for at least 45 days from the time of registration. * Must not be revoked or closed by the local government.
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