上传新产品老出现这个是咋回事呢？

梦飞扬

我们发现了可能与您试图在亚马逊目录中列出的商品相匹配的商品。请访问以下网址查看我们的ASIN创建政策：https://mai.amazon.cn/gp/help/201844590。如果您的商品未列在亚马逊目录中且需要使用新ASIN来列出商品，请联系卖家支持：https://sellercentral.amazon.com/hz/contact-us，并提及错误代码5461。

创蓝二哥哥

品牌备案了吗，没有的话需要去申请品牌白名单

梦飞扬

创蓝二哥哥 发表于 2021-1-14 16:31
品牌备案了吗，没有的话需要去申请品牌白名单

备案了，

13320294892

5461报错很好解决的

梦飞扬

创蓝二哥哥 发表于 2021-1-14 16:31
品牌备案了吗，没有的话需要去申请品牌白名单

Hello from Amazon Brand Registry Support,

Congratulations! Your Brand Registry application for colhair has been approved. Welcome to Amazon Brand Registry!

Your brand now has access to various Amazon Brand Registry tools, which help you actively protect your brand on Amazon from listings and sellers that attempt to infringe on your intellectual property rights. Here are some of the tools available to you in Amazon Brand Registry.

Report a violation: If you come across a potential violation, refer to the Report a Violation help page (https://brandregistry.amazon.com/brand/report-a-violation) to learn how to submit a complete and accurate report. Once you are familiar with how to submit an accurate report, use the Report a Violation tool (https://brandregistry.amazon.com/brand/report-a-violation).

Add access to other marketplaces: If you are already enrolled with Amazon Brand Registry in one country, you can add new user accounts, manage local marketplace listings, and get local language support from Brand Registry specialists in additional countries by following these steps:

1. From the Brand Registry page (https://brandservices.amazon.com/), click the flag at the top-right corner to select the country you would like to add a new user account.
2. Create a new Brand Registry account for the country you’ve selected using a different email address.
3. Sign in to your existing approved Brand Registry account, and then go to "Brand Registry Support" (https://brandregistry.amazon.com/cu/contact-us).
4. Select “Update your brand profile”, and then click “Update role or add new user to account”.
5. Fill out the form using the email address for the new account you’ve created, and click "Send".
6. Brand Registry will send a confirmation email once the new user account has been added.

Manage your Brand Registry account:

1. The widget on the left side of your dashboard shows all your enrolled brands at a glance. You can also enroll a new brand (https://brandregistry.amazon.com/brand/enroll) from this widget.
2. Your Case Log (https://brandregistry.amazon.com/gp/case-dashboard/lobby.html) includes the details of any Brand Registry Support cases you have submitted.
3. Your Submission History (https://brandregistry.amazon.com/brand/submission-history) includes the details of the violations you have reported and their corresponding statuses.

Brand Registry Support: If you have any concerns, please contact Brand Registry Support (https://brandregistry.amazon.com/cu/contact-us).

For details on what we can help you with, read our overview page (https://brandregistry.amazon.com/gp/help/help.html?referral=A1WQKOA6VUF7Q3_A3UYRXYEROJIR4&referral=A29P5T2OCGJEG2_A48MKMVYVL8V2).

In addition, Amazon offers an exclusive set of brand benefit tools to sellers who are brand owners. These tools can help your brand improve conversion and drive discoverability.

Please note: Your Brand Registry account will gain access to all of these features within one to two hours. If you did not apply for Amazon Brand Registry, contact us atbrand-registry-service@amazon.comimmediately. For any other questions, reply in the case log.

To help us continually improve, we ask that you take a moment to complete our survey below to tell us about your experience with this specific interaction.

Were you satisfied with the support provided?

梦飞扬

13320294892 发表于 2021-1-14 16:52
5461报错很好解决的

联系不到人工客服，只能发邮件，上午发的，现在还没回复，太慢了？

13320294892

梦飞扬 发表于 2021-1-14 16:54
联系不到人工客服，只能发邮件，上午发的，现在还没回复，太慢了？

不着急的话可以慢慢等人工

梦飞扬

13320294892 发表于 2021-1-14 17:04
不着急的话可以慢慢等人工

急，怎么解决呢？

木木的眼泪

可以解决

13320294892

梦飞扬 发表于 2021-1-14 17:06
急，怎么解决呢？

看我签名啊