求助！上传的实际产品图片，显示的确是亚马逊提供的“手机图片”

feisheng · 发表于 2021-3-16 12:41:20

求助大家，我在上传新商品时候，上传的是灯具产品，怎么一直显示的是亚马逊提供的“手机图片”，请问是怎么回事，要怎么处理解决？

一直没搞懂，这是UPC码出问题还是什么问题导致的？

cuiyc · 发表于 2021-3-16 13:20:41

可能upc问题，你买到别人用过的upc了，

feisheng · 发表于 2021-3-16 13:24:26

可是如果是别人已经用过的UPC，我就根本就不能用了啊，但是我还能用来创建好LISTING，说明UPC应该是没用过的

莫非UPC有限制？

创蓝二哥哥 · 发表于 2021-3-16 14:18:25

用表格重新上传一下试试

feisheng · 发表于 2021-3-16 18:31:36

开了CASE，亚马逊回邮件说要提供下面资料和证据，才能改回图片。有谁懂？

As such, we kindly request you to provide the following details along with any one of the proofs mentioned below, so that we can address the concerns accordingly.

-Attribute name(s)

-*Proposed value*

-Screenshots of errors (if any)

Proofs:

- The manufacturer's site, not a vendor or another retailer, and it must contain a Unique Product identifier UPC/EAN/GTIN.

- Or images that include the product packaging, the UPC and model/make if there is one.

- Or the Manufacturer's data sheet or product manual (scanned or .pdf format from their website) it must contain an image of the product and the unique product identifier.

Provide sufficient information supporting your suggested changes by contacting us again.

kevin_lone · 发表于 2021-4-16 14:41:20

我也是，上传产品之后，图片变成这样子的