加拿大站玩具类目申请被拒，有通过的大佬指导一下吗

追不上奶油

第一次提交的玩具类目审核，选择的是制造商，上传了6张产品包装图和几张产品的图片，但是说标签上面需要有制造商货或品牌所有者的联系信息，上传图片的盒子上面是有公司地址、邮箱和电话的。
第二次选择的是both，将6张产品图片插入了Word然后转成PDF提交，直接被拒了。

Adette

包装上的地址和公司是亚马逊后台的那个，直接复制打印出来贴上就可以，贴上去的信息除了公司和地址，还可以加上品牌和品名之类的，可能还会需要你把产品也拍出来，你可以把产品拿出来，摆在包装盒旁边一起拍，类目审核自己过比较难

Spring930403:V

加拿大玩具可以过类目审核

刚刚好缓解

邮件 发过来看下 可以处理的。

追不上奶油

刚刚好缓解 发表于 2021-3-17 15:52
邮件 发过来看下 可以处理的。

这是第一封
AmazonMar 16, 2021 04:19 AM
Hello from Amazon Selling Partner Support,

Thank you for your application to sell [Toys] products. We've reviewed the documentation you provided and determined that it does not meet the following reasons:
File Name: [新建文件夹 (2).zip.]

Product Packaging Picture
? [- The images provided do not meet the labelling requirements, which state that the label must contain contact information of the manufacturer or brand owner. Please provide images that meet this requirement.]

To view the full list of requirements, navigate to Seller Central, and then select “Catalog” and “View Selling Applications” to access your Selling Application dashboard. Locate the application you wish to review, and select “Go to Application.” Once you’ve obtained documents that meet the requirements, upload them within the application, and select “Submit.”

You can respond to this case within the next 5 business days or request that we close this application if you are unable to provide the required documentation. Should you request to close this application, you are welcome to create a new application at a later time. Thank you for your cooperation.

Thank you for selling with Amazon,

Jing L.
Amazon Seller Support

第二封
AmazonMar 16, 2021 11:35 PM
Hello from Amazon Selling Partner Support,

Thank you for your application to sell in the [Toys]. We are unable to approve your request at this time. Please review our previous correspondence regarding the specific actions you need to take before we can review your request.

When ready, follow these steps to request approval:

1. In Seller Central, click the Inventory link and select “Add a Product.”
2. Search for the item you wish to sell.
3. In the search results, click the “Listing limitations apply” link next to the product.
4. Click the “Request Approval” button to begin the application process. Please note that the “Request Approval” button might not be available for some ineligible products.

To check the status of an application, return to the “Add a Product” tool and click the “Selling application status” link near the top of the page.

To help us continually improve, we ask that you take a moment to complete our survey below to tell us about your experience with this specific interaction.

Were you satisfied with the support provided?

Click here for yes:
https://sellercentral.amazon.ca/hz/case-dashboard/hmd?p=A17ZJ6TDUH761X&c=8089491821&k=hy
Click here for no:
https://sellercentral.amazon.ca/hz/case-dashboard/hmd?p=A17ZJ6TDUH761X&c=8089491821&k=hn

Thank you!

追不上奶油

Adette 发表于 2021-3-17 16:09
包装上的地址和公司是亚马逊后台的那个，直接复制打印出来贴上就可以，贴上去的信息除了公司和地址，还可以 ...

之前的地址电话是P在盒子上的，可以直接打出来贴是嘛

追不上奶油

XVzhouyun989898 发表于 2021-3-17 16:16
最近加拿大类目审核好过啊

我再试几次，是我方式不对吗，看到别人也是这样申请的

追不上奶油

我是你要找的人 发表于 2021-3-17 16:45
回复的邮件看下，昨天我刚过了

这是第一封
AmazonMar 16, 2021 04:19 AM
Hello from Amazon Selling Partner Support,

Thank you for your application to sell [Toys] products. We've reviewed the documentation you provided and determined that it does not meet the following reasons:
File Name: [新建文件夹 (2).zip.]

Product Packaging Picture
? [- The images provided do not meet the labelling requirements, which state that the label must contain contact information of the manufacturer or brand owner. Please provide images that meet this requirement.]

To view the full list of requirements, navigate to Seller Central, and then select “Catalog” and “View Selling Applications” to access your Selling Application dashboard. Locate the application you wish to review, and select “Go to Application.” Once you’ve obtained documents that meet the requirements, upload them within the application, and select “Submit.”

You can respond to this case within the next 5 business days or request that we close this application if you are unable to provide the required documentation. Should you request to close this application, you are welcome to create a new application at a later time. Thank you for your cooperation.

Thank you for selling with Amazon,

Jing L.
Amazon Seller Support

第二封
AmazonMar 16, 2021 11:35 PM
Hello from Amazon Selling Partner Support,

Thank you for your application to sell in the [Toys]. We are unable to approve your request at this time. Please review our previous correspondence regarding the specific actions you need to take before we can review your request.

When ready, follow these steps to request approval:

1. In Seller Central, click the Inventory link and select “Add a Product.”
2. Search for the item you wish to sell.
3. In the search results, click the “Listing limitations apply” link next to the product.
4. Click the “Request Approval” button to begin the application process. Please note that the “Request Approval” button might not be available for some ineligible products.

To check the status of an application, return to the “Add a Product” tool and click the “Selling application status” link near the top of the page.

To help us continually improve, we ask that you take a moment to complete our survey below to tell us about your experience with this specific interaction.

Were you satisfied with the support provided?

Click here for yes:
https://sellercentral.amazon.ca/hz/case-dashboard/hmd?p=A17ZJ6TDUH761X&c=8089491821&k=hy
Click here for no:
https://sellercentral.amazon.ca/hz/case-dashboard/hmd?p=A17ZJ6TDUH761X&c=8089491821&k=hn

Thank you!
不过盒子上面的公司名称地址和后台是不一样的，还是P的

追不上奶油

XVzhouyun989898 发表于 2021-3-17 18:17
是你的资料不行，我们是很好过啊

都要些什么资料呀，我又把品牌名，产品名称，公司名称地址邮箱电话打印贴在盒子上面，6张产品包装图，五张产品图，还是没过

追不上奶油

检18024036508测 发表于 2021-3-17 16:50
产品名称、品牌、公司名称这些信息也要有的

这些都有的