求助帖

小皮蛋

品牌备案一直过不了。品牌是以前的同事申请的马德里指定英国的商标，能在商标注册网站上查找到。但是提交了品牌备案后，品牌团队回复如下：Our investigation team uses both publicly available information as well as internal resources to verify trade mark contact information. In this case, we could not locate any contact information that meets our requirements.

Although we cannot guarantee enrolment into Amazon Brand Registry, we encourage applicants to ensure the following:

1. All business information is kept consistent and up to date everywhere their business information is registered.
2. If there is an attorney or representative associated with the brand, make sure this information is displayed on the trade mark website with the registered trade mark information whenever possible.
3. If there is an email address associated with the trade mark, make sure it is a valid email address.

Note: This does not mean your registered trade mark must display an email address. We are aware that some trade mark organizations do not display rights owner contact information for privacy reasons.
After you ensure the information above is accurate and up to date, please reapply for Amazon Brand Registry.
请问各位：trade mark contact information.是指的什么，是帮我们注册商标代理公司的联系方式么，有点懵。问客服也是一样的模板甩过来

大白标局

商标主体信息和店铺信息一致才能备案。
是不是注册商标的公司跟注册店铺的公司不一致？

Rose-肉丝

微信找我的是你吧，信息不一致，英国的商标需要注册信息和店铺信息一致