亚马逊签收后，货物丢失不赔偿，怎么处理。

Aliess

亚马逊把我货物5件货丢失了要他们赔偿，但是我提供了 UPS官网的POD 他们拒绝。要求我提供发票 之前提供供货商发票也不行。这个有什么办法处理么。 有人遇到过么？有办法处理么

To help facilitate faster research, please provide the proof of purchase for these items with the requirements as mentioned below.

Please note that any information sent to us written in the email itself or in a .txt, .doc, or .docx excel formats (text documents) are not valid receipts and cannot be used as proof of purchase.

We require either a scanned copy (or photograph) or a pdf version of the invoice/packing slip confirming that these units were bought and sent to Amazon.

The invoice must be the original invoice, show the purchase of the products from a supplier or manufacturer, and include:

- The date of that purchase

- The titles of the missing units

- The quantity purchased

- Full name and address of invoice issuer

- Full name and address of purchaser

If you are the manufacturer, please send a copy of the signed packing slip, which must include:

- The date of delivery

- The titles of the missing units

- The quantity shipped

- The manufacturer signature or stamp

As a reminder, please ensure that your invoices include all units that you have sent in your shipments from the invoice date to the receipt of the shipment currently under investigation.

Once we receive this information, we will be able to continue researching this matter. We will keep this case open for two business days awaiting your response.

Thank you for selling with Amazon,

Aliess

月月呀 发表于 2021-6-11 14:52
那现在，亚马逊需要的发票给他还是不行吗
找亚马逊赔钱有点难的

不行。说发票没用。没说其他了。平时1个 2个就直接赔偿。 无语了

GanGan

想找亚马逊赔钱很难的，现在也就是尽力去和他们协商了，需要出货的话可以联系我哦

快船很快

所以啊　　店大欺客了　
亚马逊　　UPS　　都是一样　　很多时候并不讲理

思天思地

这不是明摆着耍赖吗？有发票为什么不赔偿？发票开得不对吗？

FBA海运小助手

反复开CASE，直到沟通好为止，楼主坚持住别放弃，会赔的，需要点沟通成本而已。