昨天申请的欧洲站，身份信息验证提示：“您的账户未能通过我们的验证流程”

redbull717 · 发表于 2021-6-18 10:47:48

昨天申请的欧洲站，昨晚收到了2个如下的邮件：

1.Dear Seller,

We were unable to verify the information you provided when registering for a Selling on Amazon payment account and, as a result, your Selling on Amazon payment account could not be opened. Unfortunately, this means that you will not be able to continue to sell on Amazon.

Please take appropriate steps to resolve any open orders. Note that any amounts paid as a result ofA-to-ZGuarantee claims and chargebacks may be deducted from the balance in your existing Seller Account.

Please do not hesitate to contact Seller Support with any questions you may have:
https://sellercentral-europe.amazon.com/gp/contact-us/contact-amazon-form.html

Kind regards,
Amazon Payments

2.尊敬的卖家：您好！
您的付款账户未通过我们的验证流程。因此，您无法继续在亚马逊英国或亚马逊欧洲商城上销售商品。如果您想要重新启动验证流程，请回复此电子邮件。如果您有任何疑问，可以单击以下链接并选择“我的账户” > “账户验证”，随时联系我们。http://sellercentral.amazon.co.uk/gp/contact-us/contact-amazon-form.html此致！

昨天网上已经把收款账户给验证了，但是身份信息里还是提示：“您的账户未能通过我们的验证流程”。这种情况下，我应该怎么做呢？账户也没用显示你的账户被停用。也可以正常添加产品。

邮件种提到的付款账户无法验证是信用卡吗？扣款25英镑已经成功了。

有知道我应该怎么做的朋友吗? 谢谢了！