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2022-5-29
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发美国FBA的货件签收后没上架,现在要调查,上传了工厂给的 commercial invoice 和 packing list并加盖公章了,但是亚马逊那边回复以下,请问是不是要上传普通税务发票啊??还是什么发票
We understand you are concerned about discrepancy with regard to shipment ID: .
We understand you have already provided the invoice. We regret to inform you that our credit department has determined that the invoice provided is not valid, therefore we need a copy from the original invoice.
To help us proceed with our investigation, please provide the proof of purchase for these items.
The proof of purchase must be the original invoice from the supplier or manufacturer and must include:
Date of the purchase Product name of the missing items Quantity purchased Full name and address of invoice issuer Full name and address of purchaser
The purchase price is not required and may be obscured.
If you are the manufacturer, please send a copy of the signed / stamped packing slip which must include:
Date of delivery Product name of the missing items Quantity shipped
We will be able to continue our investigation after we receive this information. We will keep this case open for 2 days awaiting your response. If no response is received in that time frame, this case will be closed.
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