申诉后收到这样的回复店铺是不是没救了？

BBQIY · 发表于 2021-10-7 10:07:35

After reviewing your account and the information you provided, we have decided that your selling account will remain deactiVATed.Why is this happening?We reached this decision because you listed items that are not permitted for sale on Amazon.co.jp. Items sold on Amazon.co.jp must adhere to all applicable laws and Amazon policies.What happens now?If you have funds in your account, you may separately request a funds disbursement by contactingdisbursement-appeals@amazon.co.jp, after 90 days following this notification. We will conduct a separate investigation to evaluate your account and if we find that you have engaged in deceptive, fraudulent, or illegal activity, or have abused our systems or repeatedly violated our policies that protect our customers and selling partners, we may withhold some or all funds in your account.Where can I find more information about this policy?If you have questions about this policy, please visit "Restricted Products":https://sellercentral.amazon.co.jp/gp/help/200164330 You can view your account performance at https://sellercentral.amazon.co.jp/performance/dashboard?reftag=ah_em_rp or by selecting Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health page shows how well your account is performing against the performance metrics and policies required to sell on Amazon.-- Download iOS App at https://itunes.apple.com/jp/app/amazon-seller/id794141485?mt=8-- Download Android App at https://play.google.com/store/apps/details?id=com.amazon.sellermobile.android&hl=ja_jp

Sincerely, Seller Performance Team https://www.amazon.co.jp

-----------------------------该店铺是日本店铺，之前因为产品页面中有成人信息，导致违反亚马逊商品政策被停用。上面是我申诉后，收到的业绩通知。

BBQIY · 发表于 2021-10-7 10:09:20

Dear seller,

Your Amazon seller account has been suspended immediately in accordance with Sections 3(b) and/or (c) of Amazon Business Solutions Agreement, and your listings have been removed. Funds will not be transferred to you but will stay in your account while we work with you to address this issue. You can confirm the outstanding balance in your account at any time by checking your Seller Central Payment Report, or by contactingdisbursement-appeals@amazon.co.jp. For more information, please refer to the Funds withholding policy:
https://sellercentral.amazon.co.jp/gp/help/external/help.html?itemID=9RA9LYBJ3QP27M6

Why did this happen?
We have taken this measure because you have listed items that violate our adult product policies and/or applicable laws, or pursuant to any one of the reasons (i) through (iii) below. Items sold on Amazon must adhere to all applicable laws and Amazon policies. For more information, please visit "Category, Product, and Content Restrictions":
https://sellercentral.amazon.co.jp/gp/help/200164330
https://sellercentral.amazon.co.jp/gp/help/external/201856210

(i) We need to ensure cybersecurity, or respond to infringements committed by fraudulent or other illegal means, or acts that are clearly against the public policy;
(ii) You have repeatedly violated Amazon terms and conditions or policies and these violations might interfere with Amazon’s service provision; or
(iii) We need to comply with the laws and regulations, or a request or disposition by the administrative authorities.

Examples of these listings are at the end of this email.
You can check your current listings from the Seller Central main page > “Inventory” > “Manage Inventory”.

About reactivation of your account
We will conduct our own review for this action. We will automatically reinstate your account without your application if we conclude in our judgment that this action was clearly made in error. Please note that, because of the nature of the violation, we will not accept or review any material that you will send us in order to show you did not violate our policies and/or laws.

If, as a result of our review, your account is not reinstated and you have funds in your account, you may separately request a funds disbursement by contactingdisbursement-appeals@amazon.co.jp, after 90 days following this notification. We will conduct a separate investigation to evaluate your account and if we find that you have engaged in deceptive, fraudulent, or illegal activity, or have abused our systems or repeatedly violated our policies that protect our customers and selling partners, we may withhold some or all funds in your account.

You can view your account performance at https://sellercentral.amazon.co.jp/performance/dashboard?reftag=ah_em_rp or by selecting Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health page shows how well your account is performing against the performance metrics and policies required to sell on Amazon.
-- Download iOS App at https://itunes.apple.com/jp/app/amazon-seller/id794141485?mt=8
-- Download Android App at https://play.google.com/store/apps/details?id=com.amazon.sellermobile.android&hl=ja_jp

这个是停用时候收到的业绩通知。