英国站商品合规性文件

AbbYan

我们英国站有一款产品，多次提交商品合规性文件后，case回复因无法识别商品图片和符合性文件的真实性而被拒，现在给出的回复是无法恢复商品链接，但我们的产品包装图片是真实的，符合性文件用在其他产品上面也是没问题的，请问有遇到过这种情况的小伙伴吗，该怎么解决呢？

兰精灵

合规性文件从新弄试试，注意下亚马逊对资料需求的条件

AbbYan

兰精灵 发表于 2022-9-26 15:31
合规性文件从新弄试试，注意下亚马逊对资料需求的条件

Dear Selling Partner,

We have reviewed the documentation in your case and determined that *** will not be reinstated. Our records also indicate that you have been notified that this decision is final.

We understand that you may be disappointed with the outcome of your appeal. However, the absence of sufficient compliance documentation prevents the reinstatement of your listing privileges on the impacted ASIN.

Please note that we are unable to provide further information on this situation and we cannot answer any future correspondence regarding this decision.

We appreciate your cooperation and thank you for listing on Amazon.

AbbYan

兰精灵 发表于 2022-9-26 15:31
合规性文件从新弄试试，注意下亚马逊对资料需求的条件

但是亚马逊回复已经无法恢复该商品，重新上传有用吗

AbbYan

yijinhuan 发表于 2022-9-27 09:35
重新弄一下合规性文件，根据亚马逊要求来，一般都是很快就能提交通过的

We have reviewed the documentation in your case and determined that *** will not be reinstated. Our records also indicate that you have been notified that this decision is final.
但是因为提交次数过多，case回复不会恢复商品，重新提交有用吗