有大佬解释一下这个彩色复印件怎么提交吗

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在提交以下所需的合规性文件之前，我们无法推进您的产品的审批流程。

提交的文件的格式是我们无法接受的。

请以下列格式之一重新提交文档：
·.Zip文件。
·PDF文件。
·彩色复印件(不是黑白复印件，不是施乐复印件或扫描复印件)。
·在报告上加盖有效印章和签名We are unable to move forward with the approval process of your product until the following required compliance documents are submitted.

The documents submitted were in a format that we are unable to accept.

Please resubmit the documents in one of the following formats:
? .zip file
? PDF file
? Color copy (not black and white, not a Xerox copy or scanned copy)
? Contains a valid seal and signature on the report