被恶意投诉，反申诉后是等待，还是后台提交再申诉。

goglen

我们自己PS的图片，被同行恶意投诉，PSD文件我们电脑都有，为什么说恶意，因为他连我们自己画的一张产品属性表都投诉，就是介绍商品尺寸等。但是目前被恶意投诉，图片删除，妈蛋，亚马逊的流程是让好人自己去证明，但先插我一刀，太不可思议了。

现在反申诉，亚马逊受理发来邮件：
We received your counter notice and the same will be processed and sent to the complainant within 48 hrs. Please note that per Digital Millennium Copyright Act (DMCA) the complaining party has up to 10 business days from their receipt of your original counter notice to file a lawsuit in response. The DMCA also requires your listing(s) to remain disabled during this 10 business day period. Should the complainant file a lawsuit in response, you will be notified of the same and the content will remain inactive. Please be patient with us as this process may take up to 16 days before we can respond with a decision on your reinstatement request. No further action is required from you at this point.

请问大佬，我是等待结果，还是后台再提交申诉更快？

请指点下。

兰精灵

建议先等待结果

兰精灵

打电话给卖家账号支持团队问一下，他们会告知你结果有没有过。没过的话他们还会给你到一些建议告知你申诉哪些地方需要完善的。

虎子饲养员

暂等结果吧，提示无需其他行动