品牌已经授权给小号，却无法跟卖自己怎么办

麻花仔 · 发表于 2022-12-12 11:52:18

品牌已经授权给小号，却无法跟卖自己怎么办
品牌a，已经授权给账号b，账号b的品牌页面也已经显示有了品牌a
但是在跟买的时候却还是要申请，新建listing的时候品牌位置上没有品牌a
这个该怎么办。

下面是客服的邮件回复。
Hello from Amazon Brand Registry Support,

My name is Sreenithi N, and it will be a pleasure to assist you with your query today.

I understand that you were unable to upload products for the brand name "A".

I realize the importance this has for you and your business. I know this has an impact on your business, and I will definitely look into this for you.

Upon research, I see that you have contacted us from your rights owner (Brand Registry) account, and we are not authorized to fetch the required details from a Rights Owner account.

In order to troubleshoot further and assist you in this case, we need to verify your contributions from your selling account so that we can attempt to update the values accordingly. Hence, I request you to create a case from your Seller Central account.

Once you contact us from your Seller Central account (where ASIN is listed), we will be able to assist you further and help you with the best possible resolution.

With the help of the below link, you will be able to get in contact with us from your Seller Central account:
https://sellercentral.amazon.com/XXXXXX

I apologize for the inconvenience caused, and appreciate your cooperation and understanding in this regard.

I hope you have an excellent day.

Please let us know how we did.
Were you satisfied with the support provided?