chargeback要怎么解决

慕瑾年华

今天收到一个chargeback，亚马逊让提供交付信息，提供了就能解决了么？这是亚马逊的信：

[size=14.399999618530273px]In order to respond to the credit card issuer on your behalf, we need you
[size=14.399999618530273px]to provide us with proof of delivery, which we will provide to the credit card issuer.

[size=14.399999618530273px]The easiest and quickest way to respond to this chargeback is to use online Chargeback forms.
[size=14.399999618530273px]By doing so, you will help resolve this issue faster for both you and your buyer.

[size=14.399999618530273px]Please do not reply to this e-mail if you use the online Chargeback forms.

创蓝

亚马逊要你提供交付信息你就提供啊，跟踪号，快递商，然后截图说明交付的情况。