物流欺诈账号无法登录

michael1002

这个账号是新买的账号，总共出了5个订单，由于我先填了虚假单号，后改成正确的单号，导致亚马逊判我物流欺诈，现在已经写了一封申诉信，都是有物流证据的，有5天了，亚马逊还没有回复？

大神们，我该如何去做呢？以下是申诉信内容

I am writing to appeal the suspension of my account, which was caused by the suspicion of a false shipment due to the changing of tracking numbers associated with my orders. I want to provide evidence to support my claim that I did indeed ship all of the orders and that my account complies with Amazon's policies.

I have attached the shipping receipts and delivery confirmations for each of the orders in question. These receipts clearly show that the items were shipped and delivered to the correct addresses within the specified timeframes.


1. Order ID: 112-4759038-9918615
Tracking number：3986779425
The logistics carrier isDHL,It has already been delivered and signed for. Please review the file named Order ID: 112-4759038-9918615


2.Order ID: 113-1432946-6203429
Tracking number：2393294971
The logistics carrier isDHLIt has already been delivered and signed for. Please review the file named OrderID 113-1432946-6203429

3. Order ID: 111-3321656-2890666

Tracking number：9504920025

The logistics carrier is DHL, The current shipping status shows that it arrived at DHL Sort Facility HONG KONG - HONG KONG SAR, CHINA Please review the file named Order ID: 111-3321656-2890666

4. Order ID: 112-0448868-0153843

Tracking number：6500202660

The logistics carrier is DHL,The current shipping status shows that it arrived at DHL Sort Facility HONG KONG - HONG KONG SAR, CHINA Please review the file namedOrder ID: 112-0448868-0153843

5. Order ID: 114-4056158-7999411

Tracking number ： 9361210912401861263625

The logistics carrier is USPS,The current shipping status shows that it was picked up by USPS on March 24th. Please review the file namedOrder ID: 114-4056158-7999411

As this was our first time working with the local logistics company, we were not aware that the tracking number provided was virtual. Unfortunately, this led to us mistakenly inputting an incorrect tracking number when shipping our products.

Once we realized the error, we immediately corrected the tracking number and updated the information on our end. We understand the importance of accurate tracking information for our customers and the Amazon platform, and we apologize for any inconvenience this may have caused.

We would greatly appreciate your understanding and leniency in this matter. We assure you that we will strictly adhere to Amazon's policies and regulations in all future shipments.

Thank you for your time and consideration. We look forward to continuing our partnership with Amazon.

michael1002

zhihuixiyou007 发表于 2023-3-30 09:50
如果改了之后是有真实发货的这个 还是可以申诉回来的

改了是真实发货，现在已经有4个订单签收了，但是我现在还没有收到亚马逊回复，我在想，要不要在发一封邮件还是在等等？

Melody小麦-

只要有发货数据之后就是可以申述回来的

michael1002

Melody小麦- 发表于 2023-3-30 10:15
只要有发货数据之后就是可以申述回来的

哦哦，好的，那我就放心了，谢谢

婷~

只要有发货数据之后就是可以申述回来的，不用过于担心

虎子饲养员

现在在严查这个，枪打出头鸟，基本没戏。

sarawang

这种行为亚马逊是不允许的，不过还好你真实发货了，你可以继续申诉看看。

Tloml

只要是真实发货，有物流订单号就可以申诉回来的啊

纳兰小星星

账户无法登录需要申诉，亚马逊回复了才有希望，亚马逊一直不回复就过不去。

michael1002

纳兰小星星 发表于 2023-3-31 14:22
账户无法登录需要申诉，亚马逊回复了才有希望，亚马逊一直不回复就过不去。

一个星期了，还没有收到亚马逊的回复，我准备下周全部订单签收以后在次写申诉信试一试