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[账号停用]Your Amazon.com selling privileges have been removed

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楼主
发表于 2023-9-7 15:54:21 | 只看该作者 回帖奖励 | 倒序浏览 | 阅读模式
收到这样的停用通知,账号还有救吗? 提交过公司执照和法人身份证,也给过销售计划,但都没有通过。这种情况,还可以怎么处理呢?

Hello,Your Amazon.com Seller account has been deactiVATed. Your listings have been removed. Please ship any open orders to avoid further impact to your account. 90 days after receiving this notification, you may request a funds disbursement by contactingdisbursement-appeals@amazon.com. We will conduct a separate investigation to evaluate your account and if we find that you have engaged in deceptive, fraudulent, or illegal activity, or have abused our system or repeatedly violated our policies which protect our customers and selling partners, we may withhold some or all of the funds in your account.Why is this happening?We were unable to verify information related to your seller account, or did not receive any new information regarding your listings or selling history.

We may not respond to further emails about this issue.

Sincerely,
Seller Performance Team
Amazon.com

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楼主 | 发表于 2023-9-7 17:11:12 | 只看该作者
拒绝的回复当中,有下面的两点指引。

您的账户被错误停用?
如果您认为我们的决定有误,请前往卖家平台的“账户状况”页面顶部的横幅,单击“重新激活账户”,然后提交说明:
https://sellercentral.amazon.com/performance/dashboard?ref=ah_em_ap
您的说明应包含以下信息:
-- 您认为自己的账户并未违反《亚马逊服务商业解决方案协议》第 3 条的理由
-- 证明您的账户符合《亚马逊服务商业解决方案协议》第 3 条的证据
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