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急急急!亚马逊销售权限被移除,账户冻结。求创蓝的大神指点

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蓝宝石

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发表于 2016-7-27 22:40:01 | 只看该作者 回帖奖励 | 倒序浏览 | 阅读模式
昨晚收到一封亚马逊绩效邮件,说冻结了我的账户,移除了销售权。 我没明白邮件里说的问题到底是什么意思,我自己刊登产品的时候也没有邮件里所说的那个步骤。没搞明白问题所在,所以现在也没法写申述,现在很着急,望懂得的人指点,不胜感激!! 以下是邮件内容:
Hello,

We recently contacted you about listing adult products without the proper flag. Because you are still flagging these items incorrectly, you currently may not sell on Amazon.com. Funds will not be transferred to you but will stay in your account while we work with you to address this issue. If you have any open orders, please ship them.

Your listings cannot have the "is_adult_product" flag marked "false" if they contain adult products.

To sell on Amazon.com, please send us a plan that explains how you will address this problem. For help creating your plan, search for "Appeal the Removal of Selling Privileges" in Seller Central Help. When you are ready to send us your plan, click the Appeal button next to this message on the Performance Notifications page in Seller Central (https://sellercentral.amazon.com ... -notifications.html).

Once we receive your plan, we will review it and decide whether you may sell on Amazon.com again. If you do not send an acceptable plan within 17 days, we may cancel your listings and hold any funds in your account for up to 90 days.

To talk to someone about this email, you can ask our Seller Support team to contact you (https://sellercentral.amazon.com/hz/contact-us/performance).

We look forward to hearing from you.

Sincerely,

Seller Performance Team
Amazon.com
http://www.amazon.com

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沙发
发表于 2016-7-30 16:24:25 | 只看该作者
edit 产品。 有个is adult product 打钩即可

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板凳
发表于 2016-7-30 17:56:04 | 只看该作者
虽然没遇到过这种情况,但是感觉你这个不算很大的问题应该是可以申诉回来的,应该是某个listing有问题

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