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2021-7-3
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我跟卖了貌似是宜家的东西,我看别人都在跟卖,而且图片上和我的产品一模一样,这样有问题吗,他只是在标题写了IKEA的字样,今天收到这个通知,要怎么解决好,我是从阿里巴巴拿货的,请问是直接去联系阿里巴巴的那个卖家开发票,然后提交到后台,还是去宜家开发票提交给后台
Hello,
You currently may not sell on Amazon.com because you are offering items that may infringe intellectual property rights or may be inauthentic. Examples of these items are at the end of this email.
Funds will not be transferred to you but will stay in your account while we work with you to address this issue. If you have any open orders, please ship them.
You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please write topayments-funds@amazon.com.
To sell on Amazon.com again, please send the following information topq-review@amazon.com:
-- Copies of invoices, receipts, contracts or delivery orders from your supplier issued in the last 90 days. The quantity of items shown should match your inventory. -- If you are not the brand owner, provide a complete set of documentation, including authorization letters, to prove a valid supply chain. -- If you are the brand owner, provide a copy of the brand registration certificate, and business license or personal identity card. -- Any additional details you would like us to know.
You can send .pdf, .jpg, .png, or .gif files. These documents must be authentic and unaltered. You may remove pricing information, but the rest of the document must be visible. We will maintain the confidentiality of your supplier contact information.
We will review your information and decide if you may sell on Amazon.com again. If you do not send the required information within 17 days, we may not allow you to sell on Amazon.com.
To learn more about our policies, search for "Amazon Anti-Counterfeiting Policy" and "Intellectual Property Violations" in Seller Central Help.
To talk to someone about this email, ask our Seller Support team to contact you (https://sellercentral.amazon.com/hz/contact-us/performance).
Sincerely,
Seller Performance Team Amazon.com http://www.amazon.com
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