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账号冻结该怎么处理

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蓝宝石

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发表于 2016-12-2 12:54:08 | 只看该作者 回帖奖励 | 倒序浏览 | 阅读模式


Hello,

You currently may not sell on Amazon.com because you are offering items that may infringe intellectual property rights or may be inauthentic. Examples of these items are at the end of this email.

Funds will not be transferred to you but will stay in your account while we work with you to address this issue. If you have any open orders, please ship them.

You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please write topayments-funds@amazon.com.

To sell on Amazon.com again, please send the following information topq-review@amazon.com:

-- Copies of invoices, receipts, contracts, delivery orders, or authorization letters from your supplier issued in the last 90 days. The quantity of items shown should match your inventory.
-- If you are not the brand owner, provide an authorization letter and a complete set of documentation, including authorization letters, to prove a valid supply chain.
-- If you are the brand owner, provide a copy of the brand registration certificate, and business license or personal identity card.
-- Any additional details you would like us to know.

You can send .pdf, .jpg, .png, or .gif files. These documents must be authentic and unaltered. You may remove pricing information, but the rest of the document must be visible. We will maintain the confidentiality of your supplier contact information.

We will review your information and decide if you may sell on Amazon.com again. If you do not send the required information within 17 days, we may not allow you to sell on Amazon.com.

To learn more about our policies, search for "Amazon Anti-Counterfeiting Policy" and "Intellectual Property Violations" in Seller Central Help.

To talk to someone about this email, ask our Seller Support team to contact you (https://sellercentral.amazon.com/hz/contact-us/performance).

-------------------------------------
ASIN: ${INSERT ASIN}
Brand: ${INSERT BRAND}
Title: ${INSERT TITLE}
${REPEAT AS NEEDED}

这是亚马逊发来的业绩通知,就把号给冻结了,也没说哪款产品,这要怎么处理啊!求大神指教!急!

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沙发
发表于 2016-12-2 12:55:13 | 只看该作者
我也想知道这个,朋友帐号被莫名登不上了,发邮件没人理,不知道咋弄,公司帐号,欧洲站的

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板凳
发表于 2016-12-2 13:38:45 | 只看该作者
doobang 发表于 2016-12-2 12:55
我也想知道这个,朋友帐号被莫名登不上了,发邮件没人理,不知道咋弄,公司帐号,欧洲站的

你要看一下是什么原因被冻结的,根据他的要求提供资料,申诉。如果是侵权的话,机率可能不大,现在亚马逊在“秋后算账”

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