收到侵犯知识产权的通知，要我联系权利所有者这个应该如何处理？

九月生活

[size=13.3333px]这个问题应该如何去处理？我都是自建LISTING，没有任何的跟卖。
[size=13.3333px]信件内容如下：
Hello from Amazon,

We are writing to inform you that your disbursements from your seller account have been placed on hold. We took this action in accordance with a Temporary Restraining Order issued by a federal court. Items that infringe another party's copyright, patent, trademark, design right, database right, or other intellectual property or other proprietary right are prohibited. For more information on this policy, search on "Prohibited Content" in seller Help.

To resolve this dispute, we suggest that you contact the rights owner directly:

Kiel James Patrick LLC
c/o Keith A. Vogt, Esq.
1033 South Blvd, Suite 200
Oak Park, IL 60302
keith@vogtip.com


If you resolve this matter with the rights owner, please advise them to contact us atnotice-dispute@amazon.comto withdraw their complaint. We ask that you refrain from posting items that infringe the intellectual property rights of this rights owner until you have resolved this matter.

Failure to comply with our policies may result in the removal of your Amazon.com selling privileges.

We appreciate your cooperation and thank you for selling on Amazon.com.

Sincerely,

Seller Performance Team
Amazon.com

九月生活

应该是品牌侵权，但是不懂要如何去处理，写信给权利所有者吗？如何表述才能更好呢有什么意见吗

Alisa_001

同问， 楼主你是怎么回复的？

bluemoon

你好楼主，我也遇到了同样的问题了。 加QQ讨论？ 875172568

leelisa

楼主，我们的店铺也收到这个人的投诉了。也是自建的产品。你们发邮件给他了吗? 收到回复了吗？

1234321

同样的问题，已经写信但没有回复

九月生活

发了两封邮件过去没回。大概就是询问什么内容侵权了，需要着么配合。
问了客服客服叫我联系权利所有者。

Alisa_001

我的今天给回复了，说是要给他冻结金额的30%，你们的呢？
另外还找到一个这个链接http://www.ebaymaster.cn/?p=1605

这个是我的侵权 产品 你们呢？
这个要怎么解决啊？

ymx啦啦啦

我也是 不过是要求50%. 是因为造型相似度的原因？

Alisa_001

不清楚啊， 后面还联系了吗？ 有没有回复？