十万火急啊，求默哥回复。收到亚马逊邮件说被客户投诉，处理不了要关店铺！

Williamretail

Hello,

We have removed your listing because of a buyer complaint about the condition of an item they received from you.

Examples of these items are at the end of this email.

Your listings are still active, but please resolve the issues that caused the complaint.

Review your listings and make sure that

The items exactly match the product description on the detail page.
The items are listed according to our Condition Guidelines.
You can edit your listings in the Inventory section of Seller Central. If we receive more complaints about your listings, we may not allow you to sell on [img]file:///C:\Users\ADMINI~1\AppData\Local\Temp\[5UQ[BL(6~BS2JV6W}N6[%S.png[/img]Amazon.com.

You can see the health of your account in the Performance section of Seller Central.

To learn more about our policies, search for these topics in Seller Central Help:

Prohibited Seller Activities and Actions
Product Detail Page Rules
Condition Guidelines
To talk to someone about this email, ask our Seller Support team to contact you.
Contact us



如上，措手不及，在线登默哥回复 信中说如果再次收到投诉，就要管店铺了

ab3213009

顶起来，同求

ab3213009

楼主目前是怎么解决的呢？？

Williamretail

ab3213009 发表于 2017-6-10 11:05
楼主目前是怎么解决的呢？？

不能确定，我们做了回复，2天后恢复了正常

ab3213009

Williamretail 发表于 2017-6-11 10:10
不能确定，我们做了回复，2天后恢复了正常

你们回复邮件后，亚马逊有没有做回应？还有你们listing现在一直都正常吗

o红蜻蜓0

暂时问题不大啦，只是引起了亚马逊注意，你只要好好检查每一个细节，把侵权的listing处理掉就好了，亚马逊并没有马上对你的店铺采取措施