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销售权限被移除的申诉方法与步骤 - [创蓝经验]

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蓝宝石

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2018-1-30
281#
发表于 2016-8-27 10:00:00 | 只看该作者
请问各位大神,因为卖了玛丽莲梦露的画像被告侵权,然后直接把我的账户冻结了,怎么办???以下是他们要我提供的资料:Please emailpq-review@amazon.comwith the following supporting documents:
-- Copies of invoices, receipts, contracts or delivery orders from your supplier issued in the last 90 days. The quantity of items shown should match your inventory.
-- If you are not the brand owner, provide a complete set of documentation to prove a valid supply chain.
-- If you are the brand owner, provide a copy of the brand registration certificate, and business license or personal identity card.
-- Any additional details you would like us to know.
从供应商那里获得的发票收据复印件等资料可以获得但是它要求和inventory 数量一样,这就很困难。
然后我们这个品牌在中国注册过,在国外就没用,那样有用吗?

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蓝宝石

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2021-3-8
282#
发表于 2016-8-29 11:08:33 | 只看该作者
我有个跟卖的产品 出单量一般 但是98%以上的买家都认可我们的产品 上两周被权限了 理由是我们卖假货 就是因为一个买家说我们出售假货 就关了我的权限 抓得也太严了吧?而且那个买家是因为跟我们在沟通产品上出现问题恶意投诉我们的,亚马逊还真是为买家服务的好平台

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蓝宝石

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283#
发表于 2016-8-29 18:50:14 | 只看该作者
求教阿默老师,
跟卖了一个listing,今天账号被冻结,收到以下邮件要怎样申诉才能成功呢,拜托给予指导。

Copies of invoices, receipts, contracts or delivery orders from your supplier issued in the last 90 days. The quantity of items shown should match your inventory.
这个可以搞定
-- If you are not the brand owner, provide a complete set of documentation to prove a valid supply chain.
这个不知怎么准备好
-- If you are the brand owner, provide a copy of the brand registration certificate, and business license or personal identity card.
这个无法搞定
-- Any additional details you would like us to know.

-----------------------------------------------------------------------------------------------------------------------------------
邮件内容:
Hello,

You may no longer sell on Amazon.com because of rights owner complaints about items that infringe their intellectual property rights. Here are some examples of your listings that may be inauthentic:

"AGPTEK " - B008FWNKHU

Funds will not be transferred to you but will stay in your account while we work with you to address this issue. If you have any open orders, please ship them.

You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please write topayments-funds@amazon.com.

Please emailpq-review@amazon.comwith the following supporting documents:
-- Copies of invoices, receipts, contracts or delivery orders from your supplier issued in the last 90 days. The quantity of items shown should match your inventory.
-- If you are not the brand owner, provide a complete set of documentation to prove a valid supply chain.
-- If you are the brand owner, provide a copy of the brand registration certificate, and business license or personal identity card.
-- Any additional details you would like us to know.

You can send .pdf, .jpg, .png, or .gif files. These documents must be authentic and unaltered. You may remove pricing information, but the rest of the document must be visible. We will maintain the confidentiality of your supplier contact information.

If you do not send the required documents within 17 days, we may not allow you to sell on Amazon.com.

To learn more about our policies, search for "Amazon Anti-Counterfeiting Policy" or “Intellectual Property Violations” in Seller Central Help.

To talk to someone about this email, ask our Seller Support team to contact you (https://sellercentral.amazon.com/hz/contact-us/performance).

We look forward to hearing from you.

Sincerely,

Seller Performance Team
Amazon.com
http://www.amazon.com

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