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销售权限被移除的申诉方法与步骤 - [创蓝经验]

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蓝宝石

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322#
发表于 2016-11-24 17:56:16 | 只看该作者
求助,我刚刚收到邮件,是跟卖一个品牌被投诉了,70多个人跟卖,我就中了。。
那个品牌我确实没有权限,我是从别人那边买来转卖的。现在说我侵权,然后移除了我的销售权限。
如下文:
Hello,

You currently may not sell on Amazon.com because you are offering items that may infringe intellectual property rights or may be inauthentic. Examples of these items are at the end of this email.

Funds will not be transferred to you but will stay in your account while we work with you to address this issue. If you have any open orders, please ship them.

You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please write topayments-funds@amazon.com.

To sell on Amazon.com again, please send the following information topq-review@amazon.com:

-- Copies of invoices, receipts, contracts, delivery orders, or authorization letters from your supplier issued in the last 90 days. The quantity of items shown should match your inventory.
-- If you are not the brand owner, provide an authorization letter and a complete set of documentation, including authorization letters, to prove a valid supply chain.
-- If you are the brand owner, provide a copy of the brand registration certificate, and business license or personal identity card.
-- Any additional details you would like us to know.

You can send .pdf, .jpg, .png, or .gif files. These documents must be authentic and unaltered. You may remove pricing information, but the rest of the document must be visible. We will maintain the confidentiality of your supplier contact information.

We will review your information and decide if you may sell on Amazon.com again. If you do not send the required information within 17 days, we may not allow you to sell on Amazon.com.

To learn more about our policies, search for "Amazon Anti-Counterfeiting Policy" and "Intellectual Property Violations" in Seller Central Help.

To talk to someone about this email, ask our Seller Support team to contact you (https://sellercentral.amazon.com/hz/contact-us/performance).

上面说到,需要我提供授权或者发票等资料,我朋友跟我说可以去买,然后申请回来,可我想如果我直接跟亚马逊承认我做错了,并且已经改正,接下来再也不会犯同类的错误,如此说法不知道行不行。
或者有没有更好的方法,现在亚马逊店铺不好申请了,不想放弃。

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323#
发表于 2016-11-29 17:20:41 | 只看该作者
死性不改 发表于 2016-11-24 17:56
求助,我刚刚收到邮件,是跟卖一个品牌被投诉了,70多个人跟卖,我就中了。。
那个品牌我确实没有权限,我 ...

你的搞定了没

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324#
发表于 2016-11-29 19:07:01 | 只看该作者
nanana 发表于 2016-8-23 08:48
因为客户投诉产品是假的而被移除了销售权,申诉之后亚马逊迟迟不回复。如果我开通其他站点会不会关联啊?

你的账号怎么样了

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