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2021-6-13
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6#
 楼主
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发表于 2018-4-8 16:09:37
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只看该作者
你好,我按照你提供发过去,客服回复如下
This is Sam, the associate whose currently handling your bank account update issue.
I've tried reaching you at your registered Business number +170764 in order to do the verification process. Unfortunately, there was no response from your end and hence I am replying to this email.
Unfortunately, we cannot proceed to the right process, since before we could initiate a password reset on your account, we have to talk to you over the phone to do the "Deep Verification Process" to ask you some information related to your Seller Account. Please provide a time frame and phone number that is convenient for you. We will make every attempt to reach you at that time.
I'm sorry for making you take an additional step regarding this issue, it's just to ensure we provide you a clear resolution to avoid any discrepancy.
Your understanding and co-operation on this issue are appreciated. We look forward to hearing from you soon.
If we do not hear back from you within 48 hours, we will set the status of this case to "Resolved." This case can be reopened by clicking the link below and providing the requested information in a new contact.
Have a great day.
Thank you for selling with Amazon,
大概意思是让我提供新的电话,通过电话来解决,
请问到时电话过来是说英文还是中文的.
关于验证码接收不到这样的情况,客服还需要要我们提供什么资料吗
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发表于 2018-4-2 21:58:39
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